WhatsApp advantages and disadvantages, as well as its basics, are discussed on this page. The article speaks about the advantages and disadvantages of Whatsapp and draws attention to its working procedure and much more.
How does WhatsApp work?
Table of Contents
Many types of mobile devices can use Whatsapp. It can be installed on smartphones, tablets, and other computing devices.
- It works on the VOIP (Voice over Internet Protocol) technology.
This application can send text messages, images, documents, receiving the user’s location, and various audio and video files, among others.
It’s possible to use Whatsapp to make video and voice calls to other phones and make voice calls. Both the phones (e.g., the caller and the callee) must be installed with WhatsApp to make a call.
- Whatsapp supports various operating systems (OSs) such as iOS, Android, Windows, Symbian, Blackberry, Nokia, BlackBerry, and so on.
WhatsApp Business: What is it?
Businesses can have a presence on WhatsApp Business, the world’s largest messenger for businesses, free of charge. You can communicate with your customers using the app via instant messaging, a method of communication that has a much higher response rate than traditional methods. Small and micro businesses can benefit from the app as it is designed to be user-friendly.
In addition to automated processes, this platform contains tools to sort customers and respond to messages more effectively and timely. There are many similarities between the standard WhatsApp app and this app, and in almost all aspects, they are very similar to each other.
A list of WhatsApp’s features
A user-friendly interface
Whatsapp does not require you to be a geek to understand how it works. There’s no need for anyone to have any external help to use this software. It is designed to be easy for everyone to use.
Live location sharing
By using WhatsApp, you can share the location of your device with a specified contact. It is not just your current location that you can share with your contacts, but you can also share the location of where you will be in 15 minutes, 1 hour, or 8 hours from now.
Audio and video conferencing services
In addition to text messages, popular chat apps are not limited to texting only. You can also use WhatsApp to make video and audio calls.
Audio Messages Can be Heard Discreetly
While the audio message is being played on your phone, you can simply bring it close to your ear while listening to the message in a public place without earphones. By adjusting the volume, you will hear it as if you are on a phone call, as the volume will decrease.
Chats via email
You can easily email your WhatsApp conversations so that they can be printed or saved for future reference.
Encryption from end to end
On the WhatsApp app, every conversation you have is encrypted end-to-end. Your messages are therefore secure, and no one except you and your contact can access them. Chats cannot be viewed even by WhatsApp.
Contacts are imported automatically
Adding a contact to WhatsApp is not necessary. In the future, the application will automatically fetch the numbers that possess a WhatsApp account and add them to the list of contacts on your WhatsApp account.
Calls using less data
The WhatsApp feature allows you to decrease data consumption on calls if you are on a restricted budget for internet usage. As long as the quality of the call remains good, you shouldn’t worry about it.
A Siri-friendly interface
Using Siri on an iOS device will allow you to use WhatsApp hands-free. In addition to reading and sending messages, Siri can place calls.
Broadcasting
Using Broadcast Lists, WhatsApp allows you to send a message to multiple contacts at once. When you send bulk invitations or greetings, this will benefit you in saving time.
Delivery Status
Having a delivery status feature is one of the most important features for any messaging app. People can send a message and see if the recipient has read it by checking the delivery status.
Groups
You can create Groups, chat in a group, view videos, and make voice calls with the application.
You can delete sent messages
You can Unsend a message if you have mistakenly sent it to the wrong user.
As time goes on, we expect this list to grow. The awesome features of WhatsApp have contributed to the app’s success. It’s impossible to achieve perfection. WhatsApp app is no different. Now let’s talk about the disadvantages of WhatsApp.
Whatsapp’s advantages or benefits
As a result of Whatsapp, you can:
➨Mobile devices are capable of sending messages anywhere in the world as long as the internet is present.
➨Users will not be annoyed by advertisements.
➨There is no learning curve for any of the tools.
➨All your phone contacts will be imported automatically by the Whatsapp application, which provides information about who also uses the WhatsApp app.
➨Friends can share location, images, status. With the WhatsApp app on an internet-enabled device, users can chat with friends without spending any money.
Whatsapp’s drawbacks or disadvantages
Whatsapp has the following drawbacks or disadvantages:
➨The feature can’t be turned off for particular users.
➨Mobile phones cannot receive messages in their normal inboxes.
➨Messages intended for only you could be read by anyone. A happy home is often plagued by these problems.
➨You could only group 256 users in the past, but you can now change this limit to 3000 by making a few settings.
➨The constant reception of messages can be annoying for some people.
➨Every person who has your contact number in which you are using Whatsapp can see your profile picture.
➨It’s easy to become addicted to WhatsApp. Once you get hooked on the Whatsapp app, you find it difficult to stop. It is common to see this among schoolchildren.
➨People with whom you want to communicate the need to be aware of the number.
WhatsApp’s Business API offers several advantages
There are two versions of WhatsApp Business. The WhatsApp App, explained in the text above, is designed for micro and small businesses that need to chat with customers regularly. The WhatsApp Business API, on the other hand, is designed for medium and large companies that need to communicate with many customers at once.
A standard interface is not available with this version, and it must be connected to a software solution that supports it. It can be used on a single WhatsApp App Business account by a whole team, offering custom possibilities and great customization options. You can benefit from it in the following ways:
- All members of the team can use the account on multiple devices at the same time.
- It is possible to connect WhatsApp App to a CRM (the WhatsApp conversations show up in the CRM and can be replied to).
- Various options can be selected according to the company’s specific needs.
- Monitor the performance of your team.
- Automating WhatsApp App chats with a chatbot.
Conclusion
Though WhatsApp App has a few disadvantages, many advantages come with it. You should limit access to children, turn off the internet when you don’t want to be disturbed, read your private messages and delete them if you do not want others to see them, make your profile as general and anonymous as possible, and do not share your phone number with strangers.
If you pay careful attention to the application and use it properly, these drawbacks can be overcome.
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